Virtual Assistant & E‑commerce Specialist for Growing Online Businesses
I keep your WordPress website, Shopify store and Amazon, Walmart & eBay accounts running smoothly, from listings, inventory and orders to customer support and reporting, so you can focus on growth.
5.0 from 167 Fiverr reviews
clients supported
remote experience
trainer & assessor
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Trusted by growing businesses in the US & Denmark
How I Help Your Business Grow
Hands-on support across your website, online stores and daily operations, as a one-off project or an ongoing part of your team.
E-commerce Store Management
Shopify and WooCommerce stores kept accurate every day: products, inventory, pricing and orders handled for you.
View moreAmazon, Walmart & eBay Operations
Listings, catalog fixes, order tracking and account health checks across Seller Central, Seller Center and eBay.
View moreWordPress Website Care
Updates, backups, page edits and speed fixes for Divi, Elementor and WooCommerce sites, so your website never falls behind.
View moreInbox & Customer Support
Customer emails, order questions and returns answered politely and on time, in your brand's voice.
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SEO & Content Optimization
Keyword research, on-page SEO and product content that helps the right customers find you on Google and marketplaces.
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Data Entry, Reports & SOPs
Clean spreadsheets, weekly reports and documented processes that turn scattered tasks into reliable systems.
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Toolkit
Tools & Platforms I Use Every Day
Comfortable across the e-commerce, website, productivity and communication tools your team already uses.
Shopify
WooCommerce
WordPressAmazon Seller CentralWalmart Seller Center
eBay
ElementorDDiviRRank Math
cPanel
Etsy
Google Sheets
Microsoft Excel
Google Workspace
Slack
Zoom
Google Meet
WhatsApp
Trello
Asana
ClickUp
Notion
Canva
ChatGPT
Claude AITrusted by Business Owners Around the World
From Dhaka, I support online businesses across the United States, Europe and Australia. Time zones are not a barrier: clear updates and reliable delivery are what matter.
United States
E-commerce brands, agencies and founders across the US rely on me for Amazon, Shopify and WordPress support.
"Rahana is a true professional and has been a wonderful partner for my e-commerce business."76 five-star Fiverr reviews
United Kingdom
WordPress fixes, landing pages and virtual assistance for UK businesses that want careful, fast work.
"Amazing customer service and Rahana couldn't be more kind and helpful."8 five-star Fiverr reviews
Denmark
Long-term website and operations support for Danish businesses, managed as part of their team.
"Everything was good and job was done fast and without issues. Will 100% buy again."Long-term client relationships
Germany
Recurring tasks and website projects for German entrepreneurs who value precision and clear communication.
"Great work - let's talk about the next tasks."7 five-star Fiverr reviews
Netherlands
Course setup, page updates and ongoing website care for Dutch business owners.
"She is becoming my personal website specialist."3 five-star Fiverr reviews
Australia
Website design and ongoing WordPress support for Australian business owners, most of them repeat clients.
"Thank you for designing an outstanding & skilful website. You're always the best."20 five-star Fiverr reviews
Canada
Reliable, recurring support for Canadian businesses that need tasks done right the first time.
"Communication and quality of work is excellent!"2 five-star Fiverr reviews
Trinidad & Tobago
Landing pages and ongoing website updates for a returning client in the Caribbean.
"It's like having a team member!"6 five-star Fiverr reviews
Singapore
Quick-turnaround website tasks for business owners in Singapore.
"Quick turnaround and quality work."3 five-star Fiverr reviews
A Reliable Extension of Your Team
Clients stay for months and years because the work gets done accurately, on time and without chasing. I plug straight into the tools your team already uses, so nothing about your workflow has to change.
- Works inside your Slack, Trello, Asana or Notion
- Shared Google Workspace docs and SOPs
- Clear daily or weekly progress updates
- Secure, separate logins for every account
Long-Term Reliability
Recurring tasks done on schedule, every week, by someone who already knows your business.
Clear Communication
Regular updates and quick, honest answers, so you always know where things stand.
Accuracy First
Listings, orders and data double-checked, because small mistakes cost sales.
Organized Systems
I document processes as SOPs, turning scattered work into repeatable systems.
Multi-Platform Experience
Website and marketplaces managed together as one connected operation.
Confidential & Secure
Separate user access, careful data handling and respect for your customers.
Getting Started Is Simple
From first message to fully handled tasks, usually within a few days.
Free Consultation
We discuss your goals, tasks and tools in a short call or chat.
Plan & Access
I set up secure access and agree on priorities, scope and timeline.
Execute & Report
I get to work and send clear progress updates as tasks are completed.
Review & Scale
We review results together and add more tasks as trust grows.
Hi, I’m Rahana Islam
I’m a Dhaka-based virtual assistant and e-commerce specialist with 7+ years of remote experience. I’ve worked long-term with businesses in the United States and Denmark, managing online stores, websites and daily operations as part of their teams.
I enjoy turning messy, time-consuming workflows into clear, reliable systems, and then keeping them running week after week.
I am also certified by Bangladesh’s National Skills Development Authority (NSDA) as a trainer and assessor and in Digital Marketing up to Level 5, so every process I take on is documented clearly and easy for your team to follow.
Loved by Clients Who Keep Coming Back
Real, unedited reviews from my Fiverr profile. Most of my work comes from clients who return again and again.
Rahana is a true professional and has been a wonderful partner for my e-commerce business. She is quick to respond, is a quick read to new topics/learns new concepts very easily, follows directions thoroughly and always keeps me posted on her status. She is also an absolute pleasure to work with as she is very patient and hard working! I would recommend Rahana to anyone who wants to have stellar support.
United StatesMar 2023
via FiverrI need advise on my WordPress website and contacted this service. Rahana offer me great advice from the start and I was so impressed how great the communication was. The landing page was made to very high standard and Rahana offer advice and improvements. I have been on Fiverr just over year and have experienced good service but this was the best service so far.
United KingdomNov 2022via FiverrRahana is simply the best! I put her through the ringer with requests and she never complained once! Got the job done exactly to my liking. I HIGHLY RECOMMEND!
United StatesDec 2021via FiverrShe performed an excellent job on adding a course to my website. This is not my first time with Rahana. She is becoming my personal website specialist. She is very quick, friendly and reliable. Also very patient. I am a returning customer. Highly recommended.
NetherlandsApr 2023via FiverrSecond project hopefully many more to come! She's fantastic - great designer super kind and helpful and my favorite part is that she checks in and keeps tabs on me so we dont lose momentum when I get pulled elsewhere!
United StatesJul 2024via FiverrRahana is a quick learner and dedicated to her tasks. She has been consistent and reliable. I am very happy to have found her!
United StatesNov 2023via FiverrSecond time and again great work, fast contact, polite and just great! I recommended her service to friends already and will always come back if I need another service. Thanks, Rahana!
GermanyJan 2022via FiverrI enjoyed working with Rahana! She is extremely efficient. Has a good eye and provides good solutions for the technical challenges on my website. I look forward to working with her again.
United StatesApr 2023via FiverrThanks Rahana, you helped me so much with 3 of my websites. Very patients and knowledgeable. I will definitely seek your help in the future if I have other projects.
AustraliaJan 2022via FiverrRahana is always responsive and does all the tasks I ask of her in a timely manner. I would recommend working with her on your projects!
United StatesApr 2025via FiverrGreat exeprience as always. It's like having a team member!
Trinidad & TobagoJul 2022via FiverrShe did a great job. Exceeded my expectations and was proactive in her approach to my requirements.
United StatesDec 2024via FiverrShe is always over delivers. She is compassionate and provides great advice. I've worked with her 5 times now.
United StatesDec 2021via FiverrAmazing customer service and Rahana couldn't be more kind and helpful. Will definitely work with her in my future projects. Highly recommend:)
United KingdomJan 2024via FiverrI enjoy working with Rahana. She is always responsive and puts attention to details. Excellent job!!
United StatesSep 2024via FiverrSimple, Transparent Pricing
Start small with a single task or bring me in as an ongoing part of your team. No long contracts.
Fixed-Price Tasks
Starting price for one-off jobs with a clear scope.
- Product listings & uploads
- WordPress or Shopify fixes
- Page edits & small builds
- Delivery in as little as 1 day
Ongoing VA Support
Starting rate for recurring weekly work as part of your team.
- Flexible hours each week
- E-commerce, WordPress & admin tasks
- Daily or weekly progress updates
- Documented SOPs for every process
Dedicated Assistant
Best for businesses that need a regular, part-time or full-time VA.
- Set hours that match your business
- Priority response & turnaround
- Multi-store & multi-platform support
- Monthly review & planning call
Prices start from my current Fiverr rates. Final pricing depends on scope and weekly hours. Every project begins with a free consultation.
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Frequently Asked Questions
Quick answers about working with a virtual assistant.
What does a virtual assistant do for an online business?
A virtual assistant handles recurring tasks such as customer emails, order processing, product listings, inventory updates, data entry, reporting and website updates, so business owners can focus on growth.
Which platforms do you work with?
I work with Amazon Seller Central, Walmart Seller Center, eBay, Shopify, WooCommerce and WordPress, plus tools like Google Workspace, Excel, Slack, Trello and ClickUp.
How much do your services cost?
Hourly support starts at $7 per hour, and a 3-hour VA support package is $30. Long-term monthly support is quoted based on your workload.
Do you work with clients outside Bangladesh?
Yes. I work remotely with clients worldwide, including long-term roles with businesses in the United States and Denmark, and agree on overlapping hours for calls.
How do you keep my accounts secure?
I ask for my own user account with limited permissions on each platform instead of your password, and all business and customer data is kept confidential.
How do we get started?
Send a message through the contact page or Fiverr. We’ll have a short consultation, agree on tasks and timeline, and I can usually start within a few days.
